Archive for the ‘support’ Category

Windows 7 end-of-life nag messages will start showing up next month

March 12th, 2019
Licensing and support lifecycles are not really the easiest topics to illustrate.

Enlarge / Licensing and support lifecycles are not really the easiest topics to illustrate. (credit: Peter Bright)

As the end of Windows 7's free extended support period nears, Microsoft is going to do more to tell Windows 7 users that their operating system will soon cease receiving security updates.

Starting next month, the operating system will show users a "courtesy reminder" to tell them that security updates will cease and that Windows 10 (and hardware to run it on) exists. Microsoft promises that the message will only appear a "handful of times" during 2019 and that there will be a "do not notify me again" checkbox that will definitely suppress any future messages.

For those organizations that intended to keep using Windows 7 beyond its January 14, 2020 cut-off date, Microsoft has up to three years of paid fixes through its new Extended Security Update (ESU) scheme. These will be available to any organization with a volume license and will have a ratcheting cost structure that doubles the price each year.

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Posted in end-of-life, microsoft, support, Tech, Windows, Windows 10, windows 7 | Comments (0)

Windows 7 enters its final year of free support

January 14th, 2019
Licensing and support lifecycles are not really the easiest topics to illustrate.

Enlarge / Licensing and support lifecycles are not really the easiest topics to illustrate. (credit: Peter Bright)

Windows 7's five years of extended support will expire on January 14, 2020: exactly one year from today. After this date, security fixes will no longer be freely available for the operating system that's still widely used.

As always, the end of free support does not mean the end of support entirely. Microsoft has long offered paid support options for its operating systems beyond their normal lifetime, and Windows 7 is no different. What is different is the way that paid support will be offered. For previous versions of Windows, companies had to enter into a support contract of some kind to continue to receive patches. For Windows 7, however, the extra patches will simply be an optional extra that can be added to an existing volume license subscription—no separate support contract needed—on a per-device basis.

These Extended Security Updates (ESU) will be available for three years after the 2020 cut-off, with prices escalating each year.

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Posted in cloud, microsoft, patches, security, support, Tech, vdi, Virtualization, Windows, windows 7 | Comments (0)

Half of enterprise machines run Windows 10, as Windows 7’s end of life looms

October 25th, 2018
Who doesn't love some new Windows?

Enlarge / Who doesn't love some new Windows? (credit: Peter Bright / Flickr)

On Microsoft's earnings call for the first quarter of its 2019 financial year, CEO Satya Nadella said that "more than half of the commercial device installed base is on Windows 10."

A Microsoft spokesperson "clarified" this to say, "based on Microsoft's data, we can see that there are now more devices in the enterprise running Windows 10 than any other previous version of Windows." That description offers a little more wriggle room; Windows 10 might only have a plurality share of enterprise systems rather than the majority share Nadella claimed. But either way, a substantial number of machines in the enterprise are currently running Windows 10.

Equally, however, it means that there's a substantial number of machines not running Windows 10. Those systems are likely to be running Windows 7. Windows 7 is due to drop out of support in January 2020. Beyond that date, Windows 7 users will either have to pay for up to three years of patches or switch to Microsoft-hosted virtual machines, which will receive the three additional years of patching at no cost.

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Posted in enterprise, microsoft, support, Tech, Windows, Windows 10, windows 7 | Comments (0)